Gorgias review
AI helpdesk for e-commerce
4.7
Paid— usersCommunity Trusted
64
ToolHund Score
Solid
Verified
Our verdict
Gorgias is a helpdesk built for e-commerce with AI Agent for automation, order actions and cross-channel inbox.
ToolHund Score: 64/100 · Best for: Shopify and BigCommerce stores automating order and product questions.
Strengths
- AI Agent
- Strong fit for shopify and bigcommerce stores automating order and product questions.
- Transparent, published pricing
Weaknesses
- Advanced features may require a higher tier
- Output quality varies with prompt skill
- Limited offline use — internet required
Pricing
Starter from $10/mo
Positive once you replace 1+ hour of manual work per week
Features
- AI Agent
- Order actions
- Shopify/BigCommerce
- Multi-channel inbox