Crisp AI review
Business messaging with AI copilot
4.5
Freemium— usersFree Tier
66
ToolHund Score
Solid
Verified
Our verdict
Crisp bundles a shared inbox, chatbot builder, knowledge base and MagicReply AI for small support teams.
ToolHund Score: 66/100 · Best for: SMBs consolidating chat, email and social into one inbox with an AI assistant.
Strengths
- Shared inbox
- Strong fit for smbs consolidating chat, email and social into one inbox with an ai assistant.
- Real free plan you can ship work with
Weaknesses
- Advanced features may require a higher tier
- Output quality varies with prompt skill
- Limited offline use — internet required
Pricing
Free · Pro from $45/mo
Strong — free plan covers most casual use, paid unlocks pro workflows
Features
- Shared inbox
- Chatbot builder
- MagicReply AI
- Knowledge base