Otter.ai vs Fireflies.ai
An honest, side-by-side comparison from the ToolHund editors — plus what the community actually votes for.
Otter.ai
AI meeting transcripts & summaries
Otter joins Zoom, Meet and Teams calls, transcribes in real time and produces summaries, action items and a chat you can query later.
Visit Otter.aiFireflies.ai
AI notetaker for every meeting
Fireflies records, transcribes and analyzes meetings, then pushes notes to Salesforce, HubSpot, Notion and Slack with custom AI summaries.
Visit Fireflies.aiOtter.ai takes the ToolHund Score (87/100 vs 83/100) — but the right pick depends on your workflow.
Pick Otter.ai if you need: teams who want every meeting summarized and searchable. · Pick Fireflies.ai if you need: sales and cs teams that need searchable call notes in crm.
Which one should you pick?
- You need teams who want every meeting summarized and searchable.
- Your team fits: works for solo creators all the way up to small teams
- Learning curve OK: gentle — productive within 10 minutes
- Pricing works: Free · Pro $16.99/mo
- You need sales and cs teams that need searchable call notes in crm.
- Your team fits: works for solo creators all the way up to small teams
- Learning curve OK: gentle — productive within 10 minutes
- Pricing works: Free · Pro $10/mo
Side-by-side comparison
| Feature | Otter.ai | Fireflies.ai |
|---|---|---|
| Category | Audio | Audio |
| Pricing | Free · Pro $16.99/mo | Free · Pro $10/mo |
| Best for | Teams who want every meeting summarized and searchable. | Sales and CS teams that need searchable call notes in CRM. |
| Active users | 25M+ | 500K+ |
| Editor rating | 4.6 / 5 | 4.7 / 5 |
- Live transcription
- Auto summaries
- OtterPilot meeting bot
- Slack & CRM sync
- Auto-join meetings
- Custom AI prompts
- CRM sync
- Conversation analytics
Which one would you pick?
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Why did you choose Otter.ai or Fireflies.ai?
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Common questions
Is Otter.ai better than Fireflies.ai?+
Otter.ai scores 87/100 on the ToolHund rubric vs Fireflies.ai at 83/100 — but "better" depends on your workflow. Otter.ai wins if you need teams who want every meeting summarized and searchable.
What is the pricing difference between Otter.ai and Fireflies.ai?+
Otter.ai: Free · Pro $16.99/mo. Fireflies.ai: Free · Pro $10/mo.
Can I use both Otter.ai and Fireflies.ai together?+
Yes — many teams pair them. Use Otter.ai for teams who want every meeting summarized and searchable. and switch to Fireflies.ai when you need sales and cs teams that need searchable call notes in crm.
Who should avoid Otter.ai?+
Teams that need on-prem deployment or strict data-residency guarantees
Who should avoid Fireflies.ai?+
Teams that need on-prem deployment or strict data-residency guarantees
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